Company Name Flipkart
Designation Executive- LM Ops
Location Thane, Maharashtra, India
Post Date 28/12/2022
About The Role
  • Grocery-Last Mile- drive Grocery-Last Mile’s,Cross Dock (XD) to drive the requirements and high level process solutions,
  • leading cross-functional activities and managing the timelines for field operations executives to support Ops metrics.
What You’ll Do
  • Ensure Hub opening & closing is done as per operational standards and requirements.
  • Supervise the Sorters who receive the shipments.
  • Planning as per available resources and allocating shipment for bike and van deliveries.
  • Ensure all team members are trained and are aware of operational standards.
  • Sorting shipment as per defined routes.
  • Create the Runsheet/Pickup sheet and assign daily work to WM’s.
  • Prepare Reports; Check and revert on mails.
  • Execute ERP Transaction.
  • Prepare and share Day End reports.
  • Collection of cash, accounting and reconciliation with ERP.
  • Participate in delivering the shipment/pickup as per operational requirement to the customer when
  • required.
  • Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance,
  • Adhering & supporting the organization into seamless adoption of new policies & process.
  • Track undelivered shipment in ERP and call customers to identify reasons for non-delivery.
  • Track wish masters performance at a real time basis to ensure all deliveries are completed as per plan.
  • Provide support to the Wish Masters enroute and take necessary actions.
  • Ensure unexplained Zero stock variance at the hubs on a daily basis.
  • Achievement of Key Performance Indicators of TL as per company’s goal.
Job function Management and Manufacturing
Employment type Full-Time
Industries Technology, Information and Internet and Manufacturing
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